Privacy Policy

Effective date: 17 September 2025

Last updated: 7 May 2026

1. Who we are

High Stake Media (PTY) Ltd is a specialist Advertising Agency for the iGaming industry, based in South Africa. We are the responsible party in terms of the Protection of Personal Information Act, No. 4 of 2013 ("POPIA").

  • Email: sales@highstakemedia.co.za

  • Physical address: 118A 12th Avenue, Edenburg, Sandton 2191

  • Company Registration: High Stake Media (PTY) Ltd

2. What this policy covers

This policy explains how we collect, use, store, and protect your personal information when you visit highstakemedia.co.za. As a B2B service provider, we primarily collect information from business representatives seeking advertising services in regulated iGaming markets.

3. What personal information we collect

We collect the following information when you contact us regarding our services:

  • Contact Data: Name, business email address, and phone number (via our contact links or direct outreach).

  • Business Data: Company name and details regarding your iGaming licensure/regulated market status.

  • Technical Data (Automatic): IP address, browser type, device type, and browsing behaviour on our site via cookies and the Meta Pixel.

4. Why we collect your information

Under POPIA, we process your information for the following specific, lawful purposes:

  • To provide expert Advertising consultancy and campaign management.

  • To verify your status as an operator in a regulated market (as we work exclusively with regulated entities).

  • To communicate regarding service proposals, CPC/CPA performance data, and campaign approvals.

  • To optimise our own advertising efforts via the Meta Pixel to find similar high-performance partners.

5. Legal basis for processing

Our lawful basis for processing your information is:

  • Consent: When you contact us or opt-in to communications.

  • Contractual Necessity: To take steps toward entering into a service agreement with your business.

  • Legitimate Interest: To ensure we are only engaging with compliant, regulated entities in the iGaming space.

6. Who we share your information with

We do not sell your personal information. We may share data with:

  • Advertising Platforms: Specifically Meta (Facebook/Instagram), as we use their tools to track campaign performance and site analytics.

  • Service Providers: Cloud storage or CRM tools used to manage our professional correspondence.

  • Regulatory Bodies: If required to verify compliance within the jurisdictions we operate.

7. Your rights under POPIA

You have the following rights:

  • To confirm what information we hold about you.

  • To request the correction or deletion of your data.

  • To object to professional marketing communications.

  • To lodge a complaint with the South African Information Regulator.

8. How to opt out

You can opt out of any professional communications by emailing info@highstakemedia.co.za with the subject line "Opt Out."

9. Cookies and the Meta Pixel

Given our expertise in Meta Advertising, our site utilises the Meta Pixel. This tracks your visit to help us understand the effectiveness of our own B2B marketing. You can manage cookie preferences through your browser settings or the cookie banner provided upon entry to the site.

10. Data Security

We implement strict technical measures to protect your data, including HTTPS encryption and limited access controls. Given our focus on compliance, we treat your business data with the same level of integrity we apply to our ad campaigns.

11. Regulated Markets Only

In line with our business model, we do not knowingly process data from or provide services to operators in unregulated jurisdictions. If we determine a contact is operating outside of a regulated framework, their data will be purged from our systems immediately.

12. Complaints

Information Regulator (South Africa)